Terms and Conditions
Last updated: October 2026. Please read these terms carefully before accessing our storefront or placing an order with HELANG.
1. Acceptance of Terms
By visiting, browsing, or purchasing from HELANG ("the Website", "we", "our", or "us"), you acknowledge and agree to comply with and be bound by the following Terms and Conditions, our Privacy Policy, and all applicable laws and regulations in India.
2. Orders & Payment Verification
All orders placed through our digital atelier are subject to acceptance and product availability. We reserve the right to cancel or refuse any order in cases of suspected fraudulent activity, unauthorized card use, or inventory discrepancy. All transactions are securely encrypted via certified payment gateways supporting UPI, Net Banking, and major Debit/Credit Cards.
3. Pricing & Currency
Prices listed on our storefront are quoted in Indian Rupees (INR) and are inclusive of all statutory Goods and Services Taxes (GST). We reserve the right to revise product prices, promotions, or shipping terms at any time without prior notice.
4. Shipping, Delivery & Risk of Loss
Title and risk of loss for all merchandise purchased from HELANG pass to you upon our delivery of the package to our authorized carrier partner. For detailed shipping timelines and tracking details, please review our Delivery & Shipping Policy.
5. Returns & Exchange Rights
We offer a 7-day complimentary return and size exchange service on unworn garments with original brand tags and polybags intact. Items classified under final clearance or customized pieces are non-refundable. Please consult our Return Policy for comprehensive return conditions and procedures.
6. Intellectual Property
All trademarks, imagery, brand logos, product silhouettes, text, typography, and bespoke design assets featured on HELANG are the exclusive intellectual property of HELANG (Rise Beyond). Any unauthorized reproduction, scraping, or commercial exploitation is strictly prohibited under international copyright laws.
7. Contact & Concierge Support
For legal inquiries, dispute resolution, or questions about these Terms, please reach our Client Concierge team directly at support@thehelang.com.