Concierge Guidance

Frequently Asked Questions

Clear answers regarding our signature architectural fits, wash care guidelines, complimentary doorstep returns, and logistics.

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Orders, Sizing & Custom Fit

Our Oversized silhouette is deliberately tailored with dropped shoulders and a wider chest box for a structured architectural drape. If you prefer a relaxed modern aesthetic, select your standard size. For a tailored, closer-to-body look, we recommend sizing down one size.

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White-Glove Shipping & Delivery

Yes. Every HELANG order enjoys complimentary priority door-to-door courier delivery anywhere in India, with zero minimum spend requirements.

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Complimentary 7-Day Returns & Exchanges

We offer a 7-day doorstep return and exchange guarantee from the moment of delivery. If the fit isn't perfect or you wish to exchange colors, our courier partner will pick up the item directly from your doorstep at zero cost.

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Payment Security & Authentication

We accept all major Indian payment channels: Instant UPI (Google Pay, PhonePe, Paytm), Visa, Mastercard, American Express, RuPay, Net Banking across 50+ banks, and Cash on Delivery (COD) for eligible pin codes.

Need Personalized Guidance?

Speak With Our Sizing Concierge

Our specialists are available 6 days a week to provide customized styling and fit advice.